I started my career in 1981 at the South African Broadcasting Corporation on the Black TV station. I was involved in the translation of Documentary and Children's programmes from French to English.

In 1983 I joined a major insurance brokerage in South Africa and rapidly moved up to become a Senior Manager in human resources, training and development. I went on to obtain a managerial qualification through the Graduate institute of Management Technology and various other qualifications in training and development. During this period I was nominated as the chief facilitator of distance learning for Africa Growth Network.

I broadened my experience in the training of retail managers and front-line service staff. My passion is to maintain customer care in any people service related industry and have notably been involved in the facilitation of the Vuselela 365 customer care programme for Pick & Pay retail store (SA).

I have also grained invaluable experience in the conducting and co-facilitation of Performance Management and Interpersonal Skills programmes in North, West and Central Africa (in French). I have also worked extensively in the SADEC region.

I am currently a Performance Consultant and specialise in the enhancement of People Skills. I have facilitated numerous training workshops on interpersonal skills, negotiation skills, time management, performance mangement and customer care skills.