Expertise, Specialities, Competencies ...
If winning and retaining customers is your goal, then you have to hear the presentation ?Absolutely MAD for Customers?. My focus is on the fact that you can have a great product and great systems, but you need great people. In this motivational presentation, people are shown how to ?Make A Difference? to their customers.
In a rapidly changing and challenging world, all staff need inspiration and motivation. A speaker who motivates and makes his audience laugh, is rare, but to provide motivation, humour and content is rarer still. This is my guarantee to my audiences. Drawing on my background in psychology, along with my own personal journey, my audience leaves with a greater understanding of how to maintain their motivation long after the presentation is over.
In this inspirational and enlightening presentation, the audience learns what some of the biggest causes of stress in our lives actually are. We explode the various myths around stress as well as discover practical strategies on how to address the issues faced by people working in todays rapidly changing environment. I am author of the book ?59 Minutes To A Calmer Life? and am regularly interviewed by the media on this subject.