Richard Overy, Making Change Work, a specialist Business Coach from Dubai | Expertbase
Hire for your next Project

Richard O.

A Business Coach from Dubai, United Arab Emirates

Expertbase Experts Business Coaches United Arab Emirates Richard O.'s Profile

Search Expertbase

Hire Richard

Virtually
Hybrid
In-Person

Share Profile

Assists with:

Supporting Pre And Post M&A Activity
Reengineer Contact Centres
Mergers and Acquisitions

Richard Speaks

English

Sector Experience

Leisure, Travel, Tourism
Utilities
Information Services
Management Consulting
Non Profit Organization Management

Keywords
 

Travel And Tourism
Change Management\
Utilities
IT
Digital Transformation
Customer Excellence

Travels from

Dubai, United Arab Emirates

Citizen of

United Kingdom

Strengths

Strategic Thinking
Responsible
Disciplined
Flexible
Open Minded

Hobbies

Rugby
Wine

Misc.

375
Male
61 to 65
ID-1053
PopIndex: 1

Richard's Specialty

Progress is impossible without change, and those who cannot change their minds cannot change anything

- G B Shaw

Richard's Experience Map

Richard's Coaching Profile

Leadership & CS Business Transformation Expert
I am a highly regarded Leadership and Customer Service Business Transformation Consultant who was awarded ‘Global Centre of Excellence’ for Readers Digest Customer Service Outsource Suppliers 9 years in a row.

A widely experienced Business Transformation Senior Executive and Skills Training Executive with a proven track record of working with a diverse range of customer service clients and sectors, expert in Net Promoter and UKCSI.

A natural leader who inspires others to achieve their maximum potential, a Leadership and Customer Service expert. Promoter of Customer Service Excellence, self-motivated and an excellent communicator at all levels within an organisation.

A Senior consultant with an impressive record of accomplishment and has worked across; America, UK, Europe, and the MENA region.

 

Reviews

FAQ & Data Privacy
Add a Review

Richard's Clients

On request

Richard's Coaching Specialties

+38 4
21 Years of Experience

Change Management

Out of the box thinking, supporting companies through often painful journeys

+11 2
31 Years of Experience

Customer Experience Management

From C suite to customer facing staff, aligning values and performance

+1
21 Years of Experience

Acquisitions, Mergers

Supporting change and aligning cultural values, often at times when teams feel under threat
Enquire
Unlock
Get Fees
Bookmark