Search Expertbase
Richard Speaks
Misc.
1.31 K
Male
> 65
ID-1053
PopIndex: 1
Richard's Specialty
Progress is impossible without change, and those who cannot change their minds cannot change anything- G B Shaw
Richard's Experience Map
Richard's Coaching Profile
Leadership & CS Business Transformation Expert
I am a highly regarded Leadership and Customer Service Business Transformation Consultant who was awarded ‘Global Centre of Excellence’ for Readers Digest Customer Service Outsource Suppliers 9 years in a row.
A widely experienced Business Transformation Senior Executive and Skills Training Executive with a proven track record of working with a diverse range of customer service clients and sectors, expert in Net Promoter and UKCSI.
A natural leader who inspires others to achieve their maximum potential, a Leadership and Customer Service expert. Promoter of Customer Service Excellence, self-motivated and an excellent communicator at all levels within an organisation.
A Senior consultant with an impressive record of accomplishment and has worked across; America, UK, Europe, and the MENA region.
A widely experienced Business Transformation Senior Executive and Skills Training Executive with a proven track record of working with a diverse range of customer service clients and sectors, expert in Net Promoter and UKCSI.
A natural leader who inspires others to achieve their maximum potential, a Leadership and Customer Service expert. Promoter of Customer Service Excellence, self-motivated and an excellent communicator at all levels within an organisation.
A Senior consultant with an impressive record of accomplishment and has worked across; America, UK, Europe, and the MENA region.
Reviews
FAQ & Data Privacy
Write a Review
Richard's Clients
Richard's Coaching Expertise
24 Years of Experience
Change Management
Out of the box thinking, supporting companies through often painful journeys
34 Years of Experience
Customer Experience Management
From C suite to customer facing staff, aligning values and performance
24 Years of Experience
Acquisitions, Mergers
Supporting change and aligning cultural values, often at times when teams feel under threat
