Mike Axford, MA Training Solutions Ltd, a specialist Business Trainer from Chorley | Expertbase

Mike A.'s Profile

Dynamic, creative and passionate trainer from the UK
Mike is an enthusiastic and passionate Trainer, with a wealth of experience within the airline/travel and contact centre/services sector. He has a strong track record of achievement in training, customer service and sales and has also managed teams in each area. With a 16 year career at British Airways, working with partner airlines such as Flybe, Iberia and Meridiana, Mike has built strong and productive relationships with both internal customers and external clients. He is an extremely engaging trainer and has a natural ability to bring products and services to life at all levels, delivering creative solutions that are on brand, on time and cost effective. He is confident and dynamic with a genuine passion for training and development.

Mike: Overview

Mike A.

Mike's Elevator Pitch

Experienced & Engaging Trainer with a Call Centre, Airline and Travel background

Mike's Clients

ABSA Bank
Avios SA
BP
Merchants
Pick n Pay
British Airways

Fluent Languages

English

Career Highlights

Certificate in Training Practice

Mike's Work Experience

Mike A.
Mike's International Experience Visualised
United Kingdom
USA

Mike: Insights

Mike A.

Delivery Styles

Virtual
In Person

Expert Category

Business Trainers

Travels from

Chorley, United Kingdom

Citizen of

United Kingdom

Gender

Male

Age-Group

51 to 55

Mike's Fees

Request Now

Strengths

Dynamic
Engaging
Conscientious
Fun
Enthusiastic

Hobbies

Running
Travel
Home Decor

ID / Stats

ID-923
2.49 K
PopIndex: 1
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Mike's Expertise

Mike A.

Call Centre Related

22 Years of Experience
Mike managed a team of Trainers at the Avios UK Customer Contact Centre where he facilitated the delivery and evaluation of induction, technical and soft skills training. He developed and delivered global training programmes for IAG airlines, coordinated and planned the training needs for all employees and researched, designed and delivered training programmes in the UK, South Africa and Italian contact centres.
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An energetic deliverer able to win both hearts and minds

What Clients say about Mike

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