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Rima Schafer, The Knowledge Brokers, a specialist Business Trainer from Bangalore | Expertbase

Rima S.'s Profile

Specialist Accent Neutralizer, Communication Specialist

Rima is an outgoing, enthusiastic, self-motivated, learning professional with hands-on exposure to Multinational Companies’ processes and standards.

She is able to work in a team and lead it at the same time. Her greatest strength is her high degree of commitment to work, ability to coach and mentor team-mates and attempt to excel and achieve perfection. Rima currently works as a Corporate Trainer at a well-known training firm in Pune, India.

She regularly leads specific and customised training intervention mainly in the areas of soft skills and communication development.


Rima's area of work include:

Competency Based Training Programs (CBT), Accent Neutralization, Active Listening, Coaching Skills, Handling Escalated Calls, Analytical Skills, Cultural Sensitivity, Motivational Skills, Client Interfacing Skills, English Usage, Problem Solving and Decision Making Skills, Conference Calls, Email Etiquette, Presentation Skills, Thinking Skills, Written Communication, Grammar for Success, Call Smart, Strive for Excellence and Corporate Personality

Rima conducts regularly training sessions in Accent, Numeracy, Reading Comprehension, Thinking Skills, Written Communication, conducts pre-assessment, mid-evaluation, final assessment.

Rima also conducts refresher training on Voice and Accent, English Grammar and Mock Calls

Rima, Essentially

Fluent Languages

English Hindi

Rima's Work Experience

Rima's International Experience Visualised

Rima, Insights

Delivery Styles

Live Virtual
Live In Person

Expert Category

Business Trainers

Travels from

Bangalore, India

Citizen of

India

Gender

Female

Age-Group

41 to 45

Rima's Fees

Request Now

ID / Stats

ID-677
7.76 K
PopIndex: 2
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Rima's Expertise

Call Centre Related

18 Years of Experience
Call taking experience
Customer Service
Floor Monitoring/Voice coach
Quality checking
Technical troubleshooting
Content development
+8

Communication

19 Years of Experience
English trainer (Grammar)
Business communication (spoken/ written)
Accent Neutralization
Listening
Cross culture
Manager
+64
5

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An energetic deliverer able to win both hearts and minds

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