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Male
41 to 45
ID-654
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Tom's Specialty
I have a knack for cutting through social complexities, diagnosing cultural issues in practical terms - then getting on with fixing them. This is usually most effective through clarifying the organisations values and what they mean in practical terms for the employees, day-to-day. This then might result in consulting, training and facilitating - most often in terms of leadership development, team building, learning & development and engagement programmes - to get everyone aligned and working towards the same goal.Tom's Experience Map
Tom's Consulting Profile
Inspirational, passionate development that gets results
Tom is a multi-award-winning talent professional with a background in the behavioural side of cultural and organisational development. He has a particular passion for ambitious organisations that want to deliver sustainable performance improvement... but that want to do it through their people.
He has a background in Learning & Development, in high-touch customer service industries. In 2006 he was part of the team that started a hospitality outsourcing business as Head of Talent and Organisational Development, being responsible for the people agenda - then later worked as Director of Talent in a digital agency. More recently, he's been working as a consultant, working with teams and businesses who have a need to develop, inspire or re-engage their teams...
He specialises in the following areas:
~ Organisational & Cultural Development
~ Leadership development
~ Large scale behavioural change management
Looking at the following:
- Recruitment / Attraction
- On-boarding
- Learning & development, training
- Internal communications
- Leadership development & succession planning
- Reward
- Engagement
- Performance management
With a background in a Five Star hospitality and customer service, Tom has a strong track record in helping small to medium sized teams develop, using the power of their people!
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Tom is a member of the Chartered Institute of Personnel & Development, the British Institute of Facilities Management and the Learning & Performance Institute. He is a committee member for the Learning & Career Development Special Interest Group of the BIFM and a judge for the Learning & Career Development Awards. He is a regular speaker and published author.
He has a background in Learning & Development, in high-touch customer service industries. In 2006 he was part of the team that started a hospitality outsourcing business as Head of Talent and Organisational Development, being responsible for the people agenda - then later worked as Director of Talent in a digital agency. More recently, he's been working as a consultant, working with teams and businesses who have a need to develop, inspire or re-engage their teams...
He specialises in the following areas:
~ Organisational & Cultural Development
~ Leadership development
~ Large scale behavioural change management
Looking at the following:
- Recruitment / Attraction
- On-boarding
- Learning & development, training
- Internal communications
- Leadership development & succession planning
- Reward
- Engagement
- Performance management
With a background in a Five Star hospitality and customer service, Tom has a strong track record in helping small to medium sized teams develop, using the power of their people!
--
Tom is a member of the Chartered Institute of Personnel & Development, the British Institute of Facilities Management and the Learning & Performance Institute. He is a committee member for the Learning & Career Development Special Interest Group of the BIFM and a judge for the Learning & Career Development Awards. He is a regular speaker and published author.
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Tom's Clients
Tom's Consulting Expertise
26 Years of Experience
Organisational Development
I have extensive experience in managing internal Talent programmes. This is from a history of leading award-winning Learning & Development teams, but also being responsible for Attraction, Recruitment, Succession Planning, Leadership Development, Engagement, Reward & Benefits and Human Resources.
It usually means working with teams to design and facilitate better performance management, more effective recruitment or pipelines of talent. Over the years I've created a great many methods of up-skilling leaders, assessing and rewarding performance, holding effective appraisals, having better performance management conversations - and many more.
It usually means working with teams to design and facilitate better performance management, more effective recruitment or pipelines of talent. Over the years I've created a great many methods of up-skilling leaders, assessing and rewarding performance, holding effective appraisals, having better performance management conversations - and many more.
28 Years of Experience
Customer Care, Service
I deeply understand the service industry, having worked with a range of sectors including Automotive, FMCG, Retail, Banking, Legal, Airline, Media and Technology - all of whom understood the importance of customer service as a key differentiator. I have helped a range of businesses to understand their customers and their teams better.
24 Years of Experience
Corporate Culture
Over the past decade, I've been consulting with a range of organisations in how to create, reinforce and embed their culture.
This ranges from vision & values creation, behavioural competency modelling and cultural assessments - all the way through to delivering the programmes that reinforce the culture themselves.
This ranges from vision & values creation, behavioural competency modelling and cultural assessments - all the way through to delivering the programmes that reinforce the culture themselves.
