Chris Futcher, West End Training, a specialist Business Trainer from Chester | Expertbase
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Chris F.

A Business Trainer from Chester, United Kingdom

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Chris's Training Profile

Business Management Skills Trainer
Prior to becoming a principle trainer with a recognized organization the UK, Chris pursued a management career with a major UK telecommunications provider. His considerable experience included positions in operations management, project management and a variety of commercial roles.

He has extensive experience of all aspects of people management, including recruitment, appraisal, deployment and development. In addition to managing large teams in a line role, as project manager he matrix-managed diverse teams across the UK.

He first underwent Trainer Training in 1990 and continued to take an active interest in people development, at one stage having responsibility for the training and development of over 350 staff. He has worked with managers and other trainers to design, develop and deliver training courses and workshops on a variety of topics. This facilitator has also performed the role of coach and mentor for many years, an activity he continues to pursue.

Experience has given him the strong belief that people are the most important asset in virtually every business. What differentiates one company from another, to a considerable degree, is the skills and motivation of its employees.

He maintains the currency of his knowledge of modern business techniques both as a Member of the Chartered Management Institute and as an Alumnus of Henley Management College. Both organisations provide him with access to information and research on a wide range of management topics.



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Chris's Training Expertise

35 Years of Experience

Education and Training

Training groups of managers or teams in personal development and business management skills.
Facilitating workshops and events in numerous management areas including Organisation and process reviews.

32 Years of Experience

Project Management

Experience of project managing infrastructure, service improvement and organisational change projects.
Planning, implementing, monitoring, reporting, risk management. Familiar with Prince 2.
Manager of project teams responsible for implementating new applications across multiple technologies.

40 Years of Experience

General Management

Substantial experience at senior management level in IT organisation. Responsibilities included managing operations, people and projects. Example roles include:
Manager of UK wide technical support teams for major mainframe and open systems estates.

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