I became a manager at the age of 19 and was managing a team of 100 by the time he was 24.
During this time, my major achievements have included taking a team that had employee turnover exceeding 70% and reducing it to zero where it was maintained for 2 years.
I have also achieved employee engagement results that have exceeded not only the industry standard, but world's best practice.
As a successful leader of people in industries such as retail, hospitality, call centres, insurance, and finance, I have become a proven employee engagement expert, providing organisations around the world with easy-to-implement solutions that actually work.
Recognised internationally as a premier expert on employee engagement and retention, my articles are published frequently in magazines, newspapers, and websites in many countries. I am the author of "Love Your Team: How to HALVE your employee turnover in less than 90 days!"
My mission is to empower business leaders to drive change within their organisations with the belief that employee engagement is critical to an organisation's success.