Project Management

Identify And Track Unknowns

Read in 2 min. "Knowing what we don't know and tracking it is the only way to ensure that eventually we know what we don't know. Understand?"
Hire Richard M. , a brainy Business Speaker from Leasburg, United States | Expertbase

Richard M.

A Business Speaker from
Leasburg, United States

Richard is available for projects both virtually and in-person.
Comments
50 Claps
353 Words
2.65 K
There are things that we know we don't know and then there are things that we don't know we don't know. Got it. Well the latter situation - things we don't know we don't know - will, during the project, eventually bump us in the 'butt' and as the project manager we will need to handle those things and get them taken care of. After all, that's one of the things the project manager is there for - to ensure that challenges that come up during the project are met.

The first situation, however, - those things that we know we don't know - need to be identified and tracked. I have found that in most cases these things come up while we are working with the Client to identify their requirements. As we work with the client in producing the requirement, inloads of cases we are told that they don't know the answers to some of our questions that we need answered. The answers we need to understand what the Client wants

I believe that in most cases the information is either really known by someone in the client's organisation or it would not take much work to get the answer. So what should you do? Well, you should push as much as you can to get all the information you need. Having said that, you need to understand that some things really are not known at the beginning of the project. In these cases, you need to make sure that you establish a data base to manage these unknowns.

The data base should include at least the following for each unknown:

• Title of the unknown
• Unknown description
• The project event by when it will be known
• Who is responsible for providing the information
• The risk associated with the unknown
• The mitigation action to be taken
• Comments

Each Unknown should be reflected in your project plan along with who is responsible and when they will have the information. These Unknowns should then be monitored and tracked as any other activity in the project plan.
This Article is authored / contributed by ▸ Richard M. who travels from Leasburg, United States. Richard is available for Professional Speaking Work both Virtually and In-Person. ▸ Enquire Now.

Comments
Your thoughts matter - more than you can imagine.

More Articles by Richard
10 Free | Ad-Free | Full-Text Business Papers

More Articles written / submitted by Richard M.
Project Management

Co-Locate The Project Team To Help Ensure Success

"I believe that managing a project without the team co-located , especially if part of the team is working at home, is about as difficult as herding cats."
3 min
50
2.76 K
More Articles written / submitted by Richard M.
Project Management

"Minister Of Fun" On Your Next Project

"Life is too short not to be having fun."
2 min
50
3.07 K
More Articles written / submitted by Richard M.
Project Management

Directing The Project With A Project Board

As a Project Manager, I feel it is important to have someone or some group you can turn to when you need help to get something done either in the client’s, ...
3 min
50
3.48 K
More Articles written / submitted by Richard M.
Project Management

A Killer Idea For Delivering Successful Information Technology Projects

Why do IT Teams start building before they have it locked down as to what it is they must build? Let’s take a look at a number of reasons why I think they do.
4 min
50
2.82 K
More Articles written / submitted by Richard M.
Project Management

Use Workshops To Save Time And Energy On Your Project

What is the one thing that most Projects lack? An abundance of time. Most Projects have a very tight schedule and anything that can be done to save time ...
2 min
51
2.53 K
More Articles written / submitted by Richard M.
Project Management

Independent Test Or Validation On It Projects

I believe that a Project Manager should establish an Independent Test Team or an individual on your Project Team with the responsibility of ensuring, through ...
3 min
50
2.51 K
More Articles written / submitted by Richard M.
Project Management

Stop Conducting Project Progress Meetings

When I'm running a Project, I want people to continually remember that we are on this project to achieve.
2 min
50
2.99 K
More Articles written / submitted by Richard M.
Project Management

The Ideal Project Manager Specification

The Project Manager must be able to have the helicopter view and understand the big picture and how his/her project fits into the overall scheme of things.
4 min
50
9.25 K
More Articles written / submitted by Richard M.
Project Management

The Eight Habits Of Very Successful Project Managers

Success in PM is more about how you tell em' than what you tell em'.
3 min
50
3.67 K
More Articles written / submitted by Richard M.
Project Management

Celebrate, Celebrate, Celebrate

One thing that I truly believe in is celebrating success on my projects. I know, a lot of projects have parties at the end of the project but I don't think that is enough.
2 min
50
2.63 K

More 'Project Management' Articles
12 more Articles that may interest you, too...

Richard M. : A Killer Idea For Delivering Successful Information Technology Projects
Project Management

A Killer Idea For Delivering Successful Information Technology Projects

By Richard M.
Why do IT Teams start building before they have it locked down as to what it is they must build? Let’s take a look at a number of reasons why I think they do.
4 min
50
2.82 K
Richard M. : Directing The Project With A Project Board
Project Management

Directing The Project With A Project Board

By Richard M.
As a Project Manager, I feel it is important to have someone or some group you can turn to when you need help to get something done either in the client’s, the user’s or the developer’s organisation.
3 min
50
3.48 K
Richard M. : The Ideal Project Manager Specification
Project Management

The Ideal Project Manager Specification

By Richard M.
The Project Manager must be able to have the helicopter view and understand the big picture and how his/her project fits into the overall scheme of things.
4 min
50
9.25 K
Richard M. : Independent Test Or Validation On It Projects
Project Management

Independent Test Or Validation On It Projects

By Richard M.
I believe that a Project Manager should establish an Independent Test Team or an individual on your Project Team with the responsibility of ensuring, through the testing process, that what you are delivering meets the requirements of the client.
3 min
50
2.51 K
Albert Einstein (Expertbase) : Project Success And Failure
Project Management

Project Success And Failure

By Albert Einstein (Expertbase)
PRO+ Profile
What is success, what is failure, and how can you improve your odds for success?
20 min
60
23.92 K
Richard M. : The Eight Habits Of Very Successful Project Managers
Project Management

The Eight Habits Of Very Successful Project Managers

By Richard M.
Success in PM is more about how you tell em' than what you tell em'.
3 min
50
3.67 K
Richard M. : Co-Locate The Project Team To Help Ensure Success
Project Management

Co-Locate The Project Team To Help Ensure Success

By Richard M.
"I believe that managing a project without the team co-located , especially if part of the team is working at home, is about as difficult as herding cats."
3 min
50
2.76 K
Richard M. : Use Workshops To Save Time And Energy On Your Project
Project Management

Use Workshops To Save Time And Energy On Your Project

By Richard M.
What is the one thing that most Projects lack? An abundance of time. Most Projects have a very tight schedule and anything that can be done to save time should be done, as long as it doesn't compromise on quality. One thing that can be done is to use the workshop approach when similar information is required from a number of people.
2 min
51
2.53 K
Richard M. : Celebrate, Celebrate, Celebrate
Project Management

Celebrate, Celebrate, Celebrate

By Richard M.
One thing that I truly believe in is celebrating success on my projects. I know, a lot of projects have parties at the end of the project but I don't think that is enough.
2 min
50
2.63 K
Frank D B. : Project Agility And Responsiveness - Maintaining The Informal Dimension
Project Management

Project Agility And Responsiveness - Maintaining The Informal Dimension

By Frank D B.
Traditional, rigorous project management methods are getting more and more insufficient. Business structures have become more ambiguous and fluid as technology has connected people globally. Critical knowledge is often fragmented and mostly available in its tacit form. Social Network Analysis (SNA) is one of the most accurate, systematic means yet seen to identify agile key value creators and informal knowledge structures.
6 min
59
64.61 K
Richard M. : Stop Conducting Project Progress Meetings
Project Management

Stop Conducting Project Progress Meetings

By Richard M.
When I'm running a Project, I want people to continually remember that we are on this project to achieve.
2 min
50
2.99 K
Richard M. :
Project Management

"Minister Of Fun" On Your Next Project

By Richard M.
"Life is too short not to be having fun."
2 min
50
3.07 K
50
Back to top