Hire Tyler  H. , a brainy Business Speaker from Mahone Bay, Canada | Expertbase

Debriefing Your Team

Quick Summary

Countless leaders struggle to get their teams to participate authentically in discussions. The typical pitfall is in their approach because they do not consider several key components that dictate a group's openness to actively participating in a discussion. We will explore those components here and see how truly easy it can be to get your group talking.
Team Building
4 min
781 Words
3.45 K
First, a person who is included in a discussion is given a sense of ownership over its development and ultimately the resulting solution. When a leader invites the team members to participate and legitimately hear what everyone in the group says, the group will feel more empowered to share their thoughts. To achieve this a leader actively engages the learners in a process that requires their participation.

Second, leaders should ensure that their processing tools use as many different intelligences as possible. Howard Gardner originally defined seven different intelligences that a person can possess to varying degrees. By using only one technique in a discussion, you alienate many of the ¡§would be¡¨ participants and ultimately many 'would be' solutions. Effective processing involves leaders planning their approach based on the individual learning styles among the group.

Productivity Processing realizes both of these components. It actively engages the participants on an even playing field while guiding them to legitimately share their thoughts and ideas in a way that is personally rewarding. This process involves the team using a product and then performing an activity with the product to spur authentic dialogue. If Productivity Processing were a maths equation it would look like this:

(Product + Activity) + Processing = Productivity Processing

To help you to start using Productivity Processing with your team, let¡¦s look at each component of the equation.


The group will create a product that is parallel to the topic under discussion. For example, if you are leading a group of hotel service staff through a process of learning how to improve customer service, you might use a stack of white plates and washable markers to organize problems that staff members identify. The key here is to find a product the participants can interact with in a way that they are comfortable and that will represent clearly the area to be discussed.


Once you have a product the group will interact with, it is important to give clear directions for how the product will be used. Continuing with our hotel staff example, the leader would explain, ¡§We are going to write on each plate one problem that is affecting our ability to achieve 100 percent customer satisfaction. The problem could be a specific example or a general topic. Then we are going to organize and stack the plates by topic as represented by the problem that we wrote on the plate.¡¨ You will give the staff a specific amount of time to yield the product. The activity should appeal to as many intelligences as is required or possible. (We will look at these shortly.) Of course, the activity should be enjoyable.


Finally, the results of the product and the activity are used to generate dialogue about your specific topic. To commence the processing, you need to represent the product to the group in a way that summarizes it and inspires thought. In our hotel staff example, stack the dishes one on top of another according to like topics. Doing this will generate a bar graph, which will tell you two things. First, the general areas that need to be discussed and second, specific examples of problems the staff encounter in customer service. Once you come up with strategies to effectively eliminate the problem, you wash the dish clean. Better yet, leave the dishes with the problems on them and regularly reconvene the staff to evaluate how we are doing, and clean the plates as problems are resolved.

Productivity Processing is a technique that involves everyone in the staff team on an even playing field. As well, it gives you as the leader some tangible examples represented in an organized way that can be easily followed up on. The purpose of processing with a group is to find a way to illustrate and effectively dialogue about a specific subject and then be able to follow up on it with a clear action plan to the betterment of your group¡¦s objective.

When you choose to do Productivity Processing, it is equally important to do it with the best needs of your staff or client in mind. Remember, choosing the right mix of product, activity, and processing is important for the group to buy into the process.

Multiple Intelligences

Everyone learns differently. According to Howard Gardner's original research, there are seven intelligences. They include:

* Spatial Intelligence
* Musical Intelligence
* Linguistic Intelligence
* Logical-mathematical Intelligence
* Interpersonal IntelligenceI
* ntrapersonal Intelligence
* Bodily-kinesthetic Intelligence ....

This Article is authored / contributed by ▸ Tyler H. who travels from Mahone Bay, Canada. Tyler is available for Professional Speaking Work both Virtually and In-Person. ▸ Enquire Now.

Your Comments

Your thoughts matter to others - more than you can imagine.

More Articles published by Tyler

1 Free | Ad-Free | Full-Text Business Papers
More Articles written / submitted by Tyler  H.
Personal Development

Getting Off The Treadmill

Positive Affirmation: Everything I need comes to me easily and effortlessly
50   |   3.09 K   |   4 min

More 'Team Building' Articles

13 more Articles that may interest you, too...
Peter B. : Coaching Virtual Multicultural Teams

Coaching Virtual Multicultural Teams

Is historical cultural context affecting your team?
962   |   59
Allan M. : Team Development - It's On The Cards.

Team Development - It's On The Cards.

What are the challenges that managers face in developing their teams and what can be done to support them?
3.23 K   |   50
Gary M. : Football [1] Business [0]

Football [1] Business [0]

2.4 K   |   50
Allan M. : The Motivation Partnership - Managers And Executives Working In Harmony

The Motivation Partnership - Managers And Executives Working In Harmony

After extensive research (of my own personal, and others' motivations) I have discovered that in order to produce 'self motivation' in others, a manager should concentrate on four key factors.
5.42 K   |   51
Albert E. : We Need Teamwork - But Is It The Only Useful Form Of Work?

We Need Teamwork - But Is It The Only Useful Form Of Work?

Two of today's buzzwords are Team and Teamwork. Those with a particular desire to conform to the spirit of the age portray them as the polar opposite of individual achievement, which embodies everything that is bad and "out", whereas teamwork is good and "in".
9.25 K   |   50
Anne T. : From Corporate Survival To Corporate Success: The Name Of The New Economic Game

From Corporate Survival To Corporate Success: The Name Of The New Economic Game

Team and Organizational Survival Strategies for Turbulent Economic Times
3.84 K   |   50
Anne T. : Misusing Team Building: Words Of Caution For Executives!

Misusing Team Building: Words Of Caution For Executives!

Team building is not a cure-all but it is an effective tool to help executives harness the expertise of team members.
896   |   50
Prof Sattar B. : Building High Performance Organisations

Building High Performance Organisations

Using results-based leadership (RBL) framework
1.35 K   |   60
Anne T. : Team Building: How To Avoid Team Building Gone Bad

Team Building: How To Avoid Team Building Gone Bad

Team fun? For the right group this could be a blast... tons of laughs. Exercise? Absolutely. Team building? I don't think so.
2.02 K   |   60
Allan M. : Managing Team Conflict

Managing Team Conflict

A major advantage a team has over an individual is its diversity of resources, knowledge, and ideas. However, diversity also produces conflict. As more and more organisations restructure to create teams the need for training in conflict management will continue to grow.
5.4 K   |   50
Allan M. : How To Move The Team Through The Stages Of Team Development

How To Move The Team Through The Stages Of Team Development

Unfortunately, many managers do not get the necessary training or coaching in this area of team development and as such teams go through a lot of stress and turmoil when perhaps this could be minimised quite considerably.
50.72 K   |   212
Peter B. : Managing Global Projects - Facing Cultural Challenges?

Managing Global Projects - Facing Cultural Challenges?

Ever experienced an 'unbuffered' learning experience? The kind that develops global competences?
829   |   50
Anne T. : Calculating Team Building R.O.I.

Calculating Team Building R.O.I.

7 Steps to Building a Business Case for Team Building
2.02 K   |   50
Back to top