Guy Pinfold, Pinfold Associates Ltd, a specialist Business Trainer from Petersfield | Expertbase
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Guy P.

A Business Trainer from Petersfield, United Kingdom

Expertbase Experts Business Trainers United Kingdom Guy P.'s Profile

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Guy's Training Profile

Communication Skills, Customer Service and Sales Expert
The key to our success is understanding what participants and organisations are currently doing and what we want to be doing differently in the future. Identifying this skill, behaviour and competency gap allows us to design and deliver targeted and inspirational development that produces a real return on investment.

With global experience, Guy has held senior roles in sales, management, customer service and training within both Coca-Cola and Bristol Myers Squibb pharmaceuticals. For the last ten years Guy has been delivering bespoke competency based training across 11 different industry sectors from new starters to CEO level.

Delivering versatility and effectiveness to all levels, Guy has a proven track record in consistently delivering high standard, flexible and results driven training at all levels. With an emphasis on fun and enjoyment the key outcome to all of Guy’s training is that delegates leave with skills that will have an immediate impact in their working lives.

Recent industry sectors include pharmaceutical, FMCG, retail, manufacturing, electronics, banking and market research.

Whilst all training is bespoke to specific company and participant outcomes Guy is most regularly requested to deliver in areas that include communication skills, customer service, managing internal and external customer relationships, presentation, pitching and selling skills.

Guy works regularly across the UK, mainland Europe, North America, the Far East, China and India, is fully accredited by the Institute of Trainers and is a global licence holder with Tracom and Wilson Learning programmes.

Some organisations that Guy is currently working for include -

The National Health Service, Saint Gobain, Wal-Mart, AstraZeneca, Arthur D Little, Merck, Bristol Myers Squibb, GlaxoSmithKline, Equifax, Coca Cola, Chandler Chicco Companies, Nutricia, Novartis, Astellas and Otsuka Pharmaceuticals plus Musgraves Budgens Londis (MBL) and



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Guy's Training Expertise

29 Years of Experience

Sales - General

Having designed and delivered the Agile sales framework, this has been successfully tailored and bespoke within many different industry sectors.
Sales training is designed to be intuitive, interactive and delivers immediate results whether with new starters or experienced teams.

21 Years of Experience


Numerous coaching and facilitating workshops across many industry sectors, most requested courses include:

Assertiveness, influencing and negotiation, behavioural styles, impactful body language, building successful teams, team tuning, managing high performance teams, executive coaching, managing difficult customers and complaints, motivating individuals and teams to higher performance, developing successful customer relationships.

23 Years of Experience

Presentation Skills

Internationally renowned in developing speakers and presenters at all levels, currently working on an EMEA presentation skills programme for pharmaceutical and FMCG sales teams, delivering training to government facing industry leaders and also enhancing congress and conference speakers globally.

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