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Guy P.'s Profile
Communication Skills, Customer Service and Sales Expert
The key to our success is understanding what participants and organisations are currently doing and what we want to be doing differently in the future. Identifying this skill, behaviour and competency gap allows us to design and deliver targeted and inspirational development that produces a real return on investment.
With global experience, Guy has held senior roles in sales, management, customer service and training within both Coca-Cola and Bristol Myers Squibb pharmaceuticals. For the last ten years Guy has been delivering bespoke competency based training across 11 different industry sectors from new starters to CEO level.
Delivering versatility and effectiveness to all levels, Guy has a proven track record in consistently delivering high standard, flexible and results driven training at all levels. With an emphasis on fun and enjoyment the key outcome to all of Guy’s training is that delegates leave with skills that will have an immediate impact in their working lives.
Recent industry sectors include pharmaceutical, FMCG, retail, manufacturing, electronics, banking and market research.
Whilst all training is bespoke to specific company and participant outcomes Guy is most regularly requested to deliver in areas that include communication skills, customer service, managing internal and external customer relationships, presentation, pitching and selling skills.
Guy works regularly across the UK, mainland Europe, North America, the Far East, China and India, is fully accredited by the Institute of Trainers and is a global licence holder with Tracom and Wilson Learning programmes.
Some organisations that Guy is currently working for include -
The National Health Service, Saint Gobain, Wal-Mart, AstraZeneca, Arthur D Little, Merck, Bristol Myers Squibb, GlaxoSmithKline, Equifax, Coca Cola, Chandler Chicco Companies, Nutricia, Novartis, Astellas and Otsuka Pharmaceuticals plus Musgraves Budgens Londis (MBL) and Booking.com.