 |
Gerard A 
"Top-rated Sales,Debt Collection,Etiquette & Self Dev Trainer"
A background-checked Trainer.
Travels from Chennai, India
|
Gerard's Expert Profile
|
|
| |
|
Gerard A. - Top-rated Sales,Debt Collection,Etiquette & Self Dev Trainer
Gerard is a graduate in Economics, a PGD in Management (HRD), a Distinction holder in Advertising at the LCCI, London, UK. He holds several International Diplomas in Sales, Collections, Training & Teaching, and is a “Fellow” of the prestigious “Institute of Sales & Marketing Management” - UK, a Certified NLP Practitioner, a “Certified Trainer”, an “Accredited Management Teacher”, and a “Certified Management Consultant”- (the International credentials of a professional management consultant, awarded in accordance with global standards of the ICMCI).
Gerard is also a Member of the “Institute of Management Consultants” with several years experience in varied industries, both in India & Abroad.
He holds an “Etiquette Consultant” Certification from the USA and was also a recipient of a scholarship for extensive training in Japan on “Corporate Management for India”.
Gerard is Chief Executive of an organization focusing on 3 Core Competencies: People. Performance. Profit; in functional areas of Sales & Marketing, HR & Organizational Development, covering Recruitment, Training & Consultancy.
His specialization is in the area of Sales Training (Basic, Advanced levels, Presentation, Negotiation, & Managerial Skills for all sectors), Customer Service & Customer Retention Programs, Training for Prevention & Collection of Debt, Self & Personal Development Programs (Time Management, Teamwork & Team Building, Business Etiquette & Personal Grooming, Leadership & Managerial Skills, People Management Skills, Train-the-Trainer etc), including preparation of Custom-designed Business Manuals for Internal (HR, Induction, and Sales etc) & External use (Instruction, User Manuals).
Gerard is considered an international expert in “Collection of Debt” having developed his own unique module, which is today the only one in this part of the world to be featured in the “Collections & Credit Risk Magazine-USA” under “Who”s Who in Training” and ranks No.1 on all search engines.
Gerard is author of a number of books and is regular contributer to business & trade journals, including international ones such as the “Creative Training Techniques” and the “Sales News” of the U.S.A. He is also a member of several prestigious professional bodies & trade associations, having participated in many Conferences & Workshops in India & abroad.
His clients include:
Airtel- Bharti Cellular Ltd, ITC Ltd, Confederation of India Industries (CII), MRF Ltd, Murugappa Group, ACC Cements Ltd, Dubai Institute of Business Management, ETA Ascon-UAE, Gulf Agency Corporation-QATAR, GECO Mechanical & Electrical Ltd-UAE, Galfar-Qatar, GAC-Qatar, Tata TeleServices Ltd, DHL Express, BSNL, Getit Infomediary Ltd, Ispat, Timken, Viveks” Group, Indian Terrain (A Celebrity Fashions Group), Sify, LKP Forex (now part of Thomas Cook), TANSTIA-FNF Service Centre and the Amalgamations Group, together with Institutions such as the Stella Maris College & The Madras Christian , ICAI (Sicasa) to name some. He is also an External Examiner to the Loyola College.
|
His Competency Portfolio
|
|
| |
| Sales - Specialised - over 25 years |
| |
Professional Sales Training (Selling Skills)
* Field
* Telephone (Basic Skills & Advanced)
Prevention & Collection of Debt for any general sector
Tele-collection for the Call center industry
Selling Skills for specialized sectors like:
* Media, Retail, Insurance, FMCG’s, Telecom, Pharma etc,
* Coaching Skills for Sales Managers
* Retail Sales Training
Managerial Skills for Frontline Sales Managers
* Negotiation Skills
* Presentation Skills
* Customer Service
Complaints Handling
Front Office/ Reception Skills
Tele-Answering Skills
Call Center Training
Growth Strategies & Selling in a Recession
|
| Corporate Etiquette and Protocol - over 10 years |
| |
For a polished professional image programs for Adults & Teens / College Grads - Because people make 90% of their lasting impression in the first 90 seconds’!
- Business & Social Etiquette Skills for Adults
- Business Dining Skills for Adults
- Etiquette & Personal Grooming for Teens/College Grads
- Dining Skills for Teens/College Grads
|
| Personnel Development - over 25 years |
| |
* Train the Trainer Program
* Time Management
* Goal Setting
* Team Work & Team Building
* Problem-Solving & Decision Making Skills
* Motivation
* Leadership
* Winning in Life/ Failing Gracefully
* Business Etiquette/Professional Manners
* Energizers/Games
* Training with Puppets |
|
| Details about this expert: |
| Name & ID |
Gerard A. | ID: 755 |
| Listed in Category |
Trainers |
| Travels from |
Chennai, India |
|
| Citizen of |
India |
|
| Age Group |
51 to 55 |
| Gender |
Male |
| Availability |
Globally |
| |
| Good to know |
| Languages (fluent) |
English, Hindi, Tamil |
| Worked in Countries |
India, UAE, QATAR, S.E.Asia |
| Professional Memberships |
Gerard is a member of several prestigious professional bodies & trade associations, having participated in many Conferences & Workshops in India & abroad. |
| Strengths |
Good Organizer, Time Manager, Client Need Understanding Person, Creative |
| Hobbies |
Music, Puppetry for Training |
| |
| About this profile |
| PopIndex * |
10 - [ Excellent ] |
| Profile Views |
7004 |
| Profile Created |
25/02/2010 |
| Profile Updated |
10/04/2010 |
* (PopIndex: less than 2 is OK | 2 to 3 is Great | more than 3 is Excellent).
Shows the popularity of a posting calulates by number of hits over time.
An excellent PopIndex may be the result of e.g. external websites linking to this page or
favourable rankings in search engines based on the keywords used here.
PopIndex provides no indication of the quality of an expert
This is a free public expert profile owned and maintained by Gerard A..
Changes made to this profile are monitored and validated.
As supplier-neutral expert brokers we may - or may not - recommend Gerard A. for your event, project or meeting. We do not represent Gerard A. and are in no way affiliated, associated or commissioned by Gerard A. to be his agents. |
Your Query regarding Gerard A.
|
| |
|
|
|
