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Paolo A 
"Experienced Trainer in soft skills & Customer Service"
A background-checked Trainer.
Travels from Mandaluyong, Philippines
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Paolo's Expert Profile
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Paolo A. - Experienced Trainer in soft skills & Customer Service
Paolo brings with him almost 8 years of experience in training and instructional design.
His acquired experiences in the field of training delivery, including expertise in language & accent training, customer service and customer relationship management and culture training can be an added asset to your good office. He has a solid grasp of the English language; has also been exposed to working under pressure, and has proven to be very adaptive and flexible. Paolo also has fully developed skills in mentoring, coaching and presentation.
Paolo is up to par and updated with the standards of training, both locally and internationally, and is very willing to learn and acquire new skills & languages and share his own best practices. Paolo has extensive experience in building training modules & training plans from scratch; modifying existing processes and presentations and a keen eye for details. He can work as an individual or as part of a team with ease. He has attended several training sessions, certifications and workshops that allowed him to be very good at his craft.
He possesses an energetic and vibrant personality, which allows him to deal well with people; Paolo is very goal oriented and is capable of meeting deadlines. He is very open to constructive feedback, and can work with minimal supervision as well. Paolo flourishes in a multicultural working environment, and he likes to help people grow and flourish in their own chosen fields as well.
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His Competency Portfolio
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| Communication - over 8 years |
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Language and Accent Neutralization
Soft Skills
Telephone Etiquette |
| Customer Care, Service - over 8 years |
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Soft Skills
Customer Relationship Management
Assertiveness / Polite Refusals
Consultative Sales |
| Presentation Skills - over 8 years |
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| Powerful Presentation Workshops |
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| Details about this expert: |
| Name & ID |
Paolo A. | ID: 714 |
| Listed in Category |
Trainers |
| Travels from |
Mandaluyong, Philippines |
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| Citizen of |
Philippines |
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| Age Group |
25 to 35 |
| Gender |
Male |
| Availability |
Globally |
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| Good to know |
| Languages (fluent) |
English, Tagalog |
| Worked in Countries |
Philippines |
| Professional Memberships |
Hybrid YawYan -Filipino MMA |
| Strengths |
Presentation skills; Computer literacy; Editing skills; Training skills; Coaching skills |
| Hobbies |
Events Hosting
Sports |
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| About this profile |
| PopIndex * |
3 - [ Great ] |
| Profile Views |
3269 |
| Profile Created |
02/02/2009 |
| Profile Updated |
29/06/2009 |
* (PopIndex: less than 2 is OK | 2 to 3 is Great | more than 3 is Excellent).
Shows the popularity of a posting calulates by number of hits over time.
An excellent PopIndex may be the result of e.g. external websites linking to this page or
favourable rankings in search engines based on the keywords used here.
PopIndex provides no indication of the quality of an expert
This is a free public expert profile owned and maintained by Paolo A..
Changes made to this profile are monitored and validated.
As supplier-neutral expert brokers we may - or may not - recommend Paolo A. for your event, project or meeting. We do not represent Paolo A. and are in no way affiliated, associated or commissioned by Paolo A. to be his agents. |
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