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David W 
"EFQM Excellence Model Specialist Consultant"
A background-checked Consultant.
Travels from Wickwar, United Kingdom
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David's Expert Profile
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David W. - EFQM Excellence Model Specialist Consultant
In a successful career in Financial Services David held senior positions across all major insurance markets. In his role as Head of Corporate Development at NatWest Life he was responsible for the Company's drive towards excellence. They became a finalist in both the UK and European Excellence Awards for two successive years.
In 1998 David was appointed Head of the NatWest Credit Protection Insurance Service with responsibility for business revenue in excess of £100m.
Continuing his practical involvement with the EFQM Excellence Model he was an instrumental member of the executive team that helped the Company win the UK Excellence Award in 1999.
Dave has assessed at regional, national and European level and spent many years as a Senior Assessor for the European Excellence Awards.
In January 2001 he established Achieving Excellence, using the skills and experience built up over many years to develop a strongly customer-focused consultancy and training organisation. Dave has been licensed to deliver European Assessor Training for many years and has trained literally hundreds of people around the UK.
He now works with private, public and voluntary sector organisations of all sizes performing self-assessment programmes, supporting business improvement activity and providing help, guidance and support for Award applications.
Other activities include training, coaching and customer/employee research.
In his spare time Dave has a passion for Harley Davidson motorcycles riding whenever he can and also enjoys clay pigeon shooting (but not at the same time!).
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His Competency Portfolio
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| Quality Mgt - over 14 years |
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Previously Senior Assessor for the European Quality Award
Senior Assesor for UK Regional Awards
Speaker at numerous European conferences and seminars
External assessor for Global Quality Award programme for major client
14 years practical use of the Excellence Model as an assessor, a business head and a consultant/trainer |
| Performance Management - over 14 years |
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| Supporting organisations performance management through practical use of the Excellence Model. From planning through process improvement and measurement. |
| General Management - over 20 years |
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| Managerial roles in Financial Services reaching position of leader of a ?100m revenue business. |
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| Details about this expert: |
| Name & ID |
David W. | ID: 485 |
| Listed in Category |
Consultants |
| Travels from |
Wickwar, United Kingdom |
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| Citizen of |
United Kingdom |
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| Age Group |
51 to 55 |
| Gender |
Male |
| Availability |
Globally |
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| Good to know |
| Languages (fluent) |
English |
| Worked in Countries |
UK, Europe, UAE |
| Professional Memberships |
EFQM |
| Strengths |
Highly motivated with a passion for excellence.
An effective communicator at all levels with excellent facilitation skills.
A strong focus on delivering a first class service aimed at delighting the customer. |
| Hobbies |
Harley Davidson |
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| About this profile |
| PopIndex * |
1 - [ OK ] |
| Profile Views |
2843 |
| Profile Created |
20/06/2005 |
| Profile Updated |
28/01/2010 |
* (PopIndex: less than 2 is OK | 2 to 3 is Great | more than 3 is Excellent).
Shows the popularity of a posting calulates by number of hits over time.
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This is a free public expert profile owned and maintained by David W..
Changes made to this profile are monitored and validated.
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