| John B 
"Keynote Motivational Speaker"
A background-checked Professional Speaker.
Travels from Warboys. Cambridgeshire, United Kingdom
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John's Expert Profile
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John B. - Keynote Motivational Speaker
This Facilitator?s work as a patient behaviour consultant over the last 10 years has put him at the forefront of collating best practices in patient relations in the UK and throughout Europe. Integral to his on-going research, he annually interviews hundreds of practitioners, engages in action research, and analyses the factors that drive or impede patient co-operation and responsiveness for high-level clients.
His dedication and growing expertise has led him to conduct primary research into patient behaviour such as smoking cessation, non-compliance, and clinic attendance failure. He helps medical professionals peel back the layers of individual behaviour to discover effective strategies for engaging patients in prevention and treatment. And, for the practitioner, he reveals how modifications to their language, behaviour and style of response can significantly enhance patient-practitioner interaction. For instance, his research and work on smoking cessation revealed how medical practitioners can unwittingly undermine patient resolve or collude with addictive thinking.
His prominence in this field has been recognised and rewarded by invitations to participate in corporate and public sector initiatives. Recently he was invited by GlaxoSmithKline to sit on a steering group looking at patient expectations in relation to asthma. He was involved in news breaking research into the attitudes of asthma sufferers. The 1000 strong survey indicated that asthma sufferers were missing out on proper treatment because they thought there was no point in going to their doctor. The results were published in the International Journal of Clinical Practice (4.3.2002).
His consultancy work regularly takes him into the primary care sector working within medical practices, to foster and develop integrated health care teams.
In the past few years, this facilitator has emerged as a rising star of conference and symposia platforms. Medical conference organisers, TTA International voted him 'Best UK Healthcare Conference Speaker of the Year' and in a relatively short time he has gained an impressive portfolio of speaking clients.
As a Master of Education his presentation methods are based on sound, person-centered learning. His continuing success relies on his reputation, which is linked to the outstanding, positive feedback companies constantly receive from their delegates.
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His Competency Portfolio
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| Conventions and Conferences - over 20 years |
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As a top international speaker this facilitator?s tailored presentations serve up a potent blend of practical learning points and humorous observations about people behaviour.
He has a remarkable ability to get audiences laughing at the absurdities assumptions can throw up, and then guide them into new ways of thinking and responding to the challenges of their day to day working lives.
And, as you would expect of a speaker who gets voted best speaker so often, of his ability to engage and win rapport with audiences is exceptional. It?s why he gets rebooked, referred and requested time and time again.
He is often called on to set the desired ethos at the beginning of the conference or draw together important points addressed in the convention and send delegates away with the inspiration and motivation to make things happen. |
| Sales - General - over 20 years |
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A new keynote presentation designed for those in sales and procurement. Delegates will learn the conscious and subconscious workings of the brain. He will disclose amazing secrets that will fascinate delegates whilst helping your company effectively cut costs and negotiate your way to better sales figures.
When his new presentation was recently premiered at a large international conference of procurement and sales directors the organisers were absolutely delighted at delegate response. Sunny Khan, European Projects Director of World-Wide Business Research, wrote ?Thank you for a superb presentation. Delegates appeared spell bound as you disclosed amazing and useful negotiating tips one after another. It is easy to see why you constantly achieve excellent evaluation scores and I look forward to working with you again in the not too distant future?.
So don?t start negotiating with yourself ? this is simply one presentation you cannot afford to miss!
Delegates will learn:
What six questions to use to quickly and efficiently obtain essential information required in effective negotiation
How to develop useful relationships whilst maintaining successful business strategies: what are the issues that we need to contend with?
Truly understanding what your clients and suppliers are really telling you: learning how to listen effectively and how to provide subliminal messages
Effective negotiation is a marriage that must be maintained: distinguishing the key factors your staff need to pay attention to in all business relationships
What never to unwittingly say to your clients if you rely on their business
The benefits of helping your supplier achieve a fair profit
Success is a state of mind: this presentation provides an overview of how the subconscious mind works and shows delegates how to effectively negotiate their way to higher quality products and increased sales
How to make and leave the right subconscious impressions |
| Healthcare - over 10 years |
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Over a ten year period this facilitatot has collated best practice from those connected to the healthcare profession. He is regularly invited to speak a conventions world wide.
Popular titles requested by clients include:
Why Patients Don't Listen
Fascinating insights into what patients do and don't hear - What patients say is often not what they mean ? Why understanding the patient's non-verbal communication is so essential.
Managing and Motivating your Staff
The science of human behaviour - Why people tend to get hired - Developing an appraisal system - Creating a happy work environment.
Dealing With Difficult and Aggressive Patients
Practical advice on dealing with what has become known as ?heart-sink patients? - Why people become difficult and aggressive and how to defuse such situations.
How to Help Your Patients Stop Smoking
Only 3% of smokers will stop smoking without professional help. This talk looks at the psychological aspects of smoking addiction and offers advice on motivating the patient to stop.
Managing Change (Having the Habit)
Few people enjoy change. This popular motivational talk describes why change is inevitable and once accepted how it can be enjoyable and rewarding.
Non Compliance
Patients failing to take medication as prescribed causes a major problem for medical professionals and the pharmaceutical industry. This presentation describes why patients fail to comply, how to identify the patients involved and then how to help them.
Why Patients Fail to Attend Clinics
The letters DNA appear too frequently on patient notes. Non-attendance costs the health service dearly. Excuses are too easy to make and too readily accepted. There is also the knock on effect to consider when other patients, needing an appointment, lose out because of the inconsideration of others. This presentation looks at the evidence-based reasons patients fail to attend and suggests a practical solution to the problem.
Becoming a Healthcare Facilitator
More and more healthcare professionals are required to facilitate groups either at meetings or in training situation. This talk is designed to give an overview of the workings of group. It looks at Training for Reality, A Learning Model, Group Development and the Art of the Debrief.
Time Management for Healthcare Professionals
This presentation takes a fresh look at an age-old problem. It examines the causes of ?running over? and gives useful suggestions on regaining control of an issue that causes healthcare professionals and their patients so much heartache.
Dealing With Complaints and Complainants
A ?Blame Culture? is quickly descending on a profession that for centuries relied on a special, trusting relationship between patient and practice. As complaints soar, staffs need to be coached on the diplomacy of dealing with complaints and complainants. This talk addresses the problem with tried and tested practical tips. |
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| Details about this expert: |
| Name & ID |
John B. | ID: 191 |
| Listed in Category |
Professional Speakers |
| Travels from |
Warboys. Cambridgeshire, United Kingdom |
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| Citizen of |
United Kingdom |
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| Age Group |
51 to 55 |
| Gender |
Male |
| Availability |
Globally |
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| Good to know |
| Languages (fluent) |
English |
| Worked in Countries |
France, Belgium, Germany, Peru, Panama, Equador, Chile, USA, Mexico, Cyprus, United Kingdom, United States, Norway, Holland, Switzerland |
| Professional Memberships |
President (East of England) Professional Speakers Association
Fellow and Vice President of the Professional Speakers Association |
| Strengths |
Testimonials
Read for yourself why he is one of the most frequently rebooked and recommended conference speakers
Once again we would like to thank you for lively contribution to the Edinburgh meeting. We are absolutely delighted at the success. Again feedback from the diabetes specialist nurses has been extremely positive. The statistics show 100% of the delegates rated his presentation as Very Good or Excellent.
Nicola Brett, Professional Relations Manager, Novo Nordisk Limited
Delivering education and entertainment time and again?
He has delivered our highly successful communication skills program for a number of years. He is both an educator and entertainer, and as a result ensures that our delegates learn whilst having a fun experience. For me, there can be no better way to learn.
He is a true professional that has special something which constantly attracts high delegate evaluation scores and comments such as Brilliant. More of the same please.
Keith A. Haynes, MPS Risk Consulting Ltd
Year on year consistent delivery?
Many thanks for your contribution to the successful year TTA has had in organising clients' events. 2001/2 was another exceptional year and guess who topped the scores in our delegate evaluation questionnaires? - Yes, Mr. J He. Well done He this is the fourth year running and not once did your scores fall below 4.7 out of 5 for content or 4.8 for presentation.
One would expect an expert in communication to present well but you go one step further, you also ENTERTAIN. As important to us is the fact that our clients ask for more - long may it last. Here's to an equally successful 2002/3.
Paul Turner, M.D, TTA International. (Conference Organisers) continued
I have worked with He for 5 years and each year he has modified his presentation to meet the changing needs of the business. He always gives customers (delegates) something to think about whilst making them laugh - a powerful combination. He has several off the peg talks but will gladly spend time to do a tailor made presentation. He always scores great feedback and is an asset to producing quality symposia.
Dr TAJ Harris, Professional Relations Manager, GlaxoSmithKline, Uxbridge, Middlesex. United Kingdom
Delivering Learning Value?
He comes from outside the health service to offer us searing insights. He is entertaining, interesting, challenging and genuinely informative. General practitioners, especially those in leadership roles, cannot fail to benefit from a session with He.
Professor Mike Pringle, then Chairman of Council, Royal College of General Practitioners, UK.
?As Project Officer responsible for delivering the 'Continuing Professional Development' (CPD) programme for primary care staff ?including General Practitioners, Nurse Practitioners, Practice Nurses, Community Nurses and Health Visitors, General Practice Managers, Admin and Clerical staff from general practice and within the PCT.. I organise a monthly event, which attracts on average between 80-100 delegates. He has spoken on several occasions, giving talks on 'why people don't listen', ?zero tolerance?, ?time management? and is due to talk to our GPs and nurses in November.
His presentations have always received excellent evaluations and his presentations have been effective motivators for staff.
The PCT's Chief Executive remarked that he had never laughed so much whilst learning from an interesting, informative and entertaining speaker - which of course was He. I have no hesitation in recommending He as a Conference Speaker.?
Jan Dennis Projects Officer, Ashfield Primary Care Trust
continued
It was another great success where you engaged our customers in a really
practical & fun day. They took so much away from the day that two of the nurses have now chaired meetings for us and that is testament to the confidence you instilled in them. The excellent level of professionalism you have shown is consistent and not to be undervalued and is in particular hugely appreciated by myself.
As I am responsible for the organisation of these meeting I have to depend on the right person to do the right job and you have always been spot on!!
Carolyn O'Neil, GlaxoSmithKline
Rebooked and Requested ?
"I have used He on many occasions when organising large PR events. He
regularly obtains the highest feedback scores of all the speakers, and is a superb complement to what is generally a large clinical programme.
My customers now ask for He by name! Although I sometimes ask He to repeat a topic he has previously covered, he always manages to repackage it freshly, so people who have attended the lectures before, still get something new.
He always figures in my thinking when planning future events.?
Andy Smith, Senior Area Sales Manager, GlaxoSmithKline
Each year the Postgraduate Centre at Charing Cross Hospital runs a high profile national course for General Practitioners. We usually have 80 participants and He has been a regular and very popular speaker at this course. His talks cover various behavioural signs, which make them relevant to General Practice and are delivered in a very amusing and entertaining way. Many participants request that we invite him back to speak again and so he has become a regular feature on our course.
Sylvia Longman, GP & Dental Education Administrator,
Post Graduate Centre, Charing Cross Hospital, London |
| Hobbies |
Author of over twenty books |
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| About this profile |
| PopIndex * |
1 - [ OK ] |
| Profile Views |
2240 |
| Profile Created |
01/01/2004 |
| Profile Updated |
23/12/2004 |
* (PopIndex: less than 2 is OK | 2 to 3 is Great | more than 3 is Excellent).
Shows the popularity of a posting calulates by number of hits over time.
An excellent PopIndex may be the result of e.g. external websites linking to this page or
favourable rankings in search engines based on the keywords used here.
PopIndex provides no indication of the quality of an expert
This is a free public expert profile owned and maintained by John B..
Changes made to this profile are monitored and validated.
As supplier-neutral expert brokers we may - or may not - recommend John B. for your event, project or meeting. We do not represent John B. and are in no way affiliated, associated or commissioned by John B. to be his agents. |
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